Frequently Asked Questions
RETURNS / EXCHANGES
If for some reason you're not in love with your purchase once it arrives, please feel free to contact me with your issues/concerns. I'll be more than happy to work out an arrangement with you to ensure your satisfaction. Email me: firstname.lastname@example.org
*** Please Note ***
There are a few items in my shop that are not eligible for returns because they are custom made per order. For example, anything personalized with your name. Thanks for understanding!
WHERE IS MY LOCAL PICK-UP OPTION?
I moved! And now I am afraid I no longer offer a Local Pickup option to the Fergus Falls area:)
Where are your pillows sewn?
Pillows are sewn individually with care at my studio. I also outsource specific designs to a USA maker/manufacturer which drop-ships them to you, and because I know their quality matches my standards.
How should I care for my pillow?
Sunny & Clear pillows are made out of a Cotton Twill or a Spun Polyester. The fabrics show off vivid colors, true to how I designed them. However, cotton will tend to fade faster, so I recommend you apply a UV spray if using outdoors.
FABRIC CONTENT: Cotton Twill Lightweight is 100% Cotton (5.6 oz per square yard)
CARE: Remove insert. Turn pillow cover inside out at zipper opening. Machine wash warm or cool on a gentle/delicate setting, using phosphate-free detergent. Machine dry on a low temperature or permanent press setting and remove promptly to avoid wrinkles. If required, iron using standard settings with the printed side down (pillow case turned inside out) for best results.
How should I care for my tea towel?
FABRIC CONTENT: A blend of 55% Linen and 45% Combed Cotton.
Machine wash warm or cool on a gentle/delicate setting, using phosphate-free detergent. I recommend to steam press while damp. Line dry. Or you can machine dry using a low temperature or permanent press setting and remove promptly to avoid wrinkles.